Orders & Delivery FAQ
All our body care and homeware products are proudly made with love and care, so please allow up to 2 – 5 working days. Important to note is we only start with your order once we’ve received payment, so the sooner we get that out of the way, the sooner we can start creating your Handmade Soap Products. Subject to stock availability. Soaps are handmade with the utmost love and care. The curing process can take 4 – 5 weeks. Manufactured in small batches in New Hanover, KwaZulu Natal South Africa.
All our price’s EXCLUDE TRANSPORT Costs. Unfortunately we don’t accept any cash deposits. All international shipping fee’s and bank charges (out of South Africa) are for the customers account.
When you register, please give us your physical address within South Africa, we regretably don’t send to PO Boxes.
We like to make paying as easy as possible for you, you can make payment via Payfast with your credit card or using EFT (Electronic Funds Transfer) after which you can send us your proof of payment to firstname.lastname@example.org
Please note we do not accept cash deposits.
Our soaps are handmade with the utmost love and care. Hand cut individually hand-cut, therefore each bar is organic in shape.
Our products are vegan and cruelty free – and contain no palm oil, artificial fragrances, colourants, parabens or SLS.
Colours may vary from batch to batch due to natural clays and essential oils used.
For external use only. Even though all ingredients are 100% natural, allergies may still occur – Discontinue immediately if any irritation surface. Avoid contact with eyes.
We have made every effort to display as accurately as possible the colours and images of our products but there might be variations.
All descriptions of products, product packaging or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Terms & Conditions or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions by posting updates and changes to our website.